Personal Information Protection Policy
KANEKA MEDIX CORPORATION (hereinafter referred to as “the Company”) is engaged in the manufacture and sale of medical devices with the aim of making further contributions to the medical field.
In recent years, expectations for efforts to protect personal information have been increasing, particularly among businesses involved in the medical field. The Company recognizes that the protection of the personal information of all those associated with the Company, including physicians, nurses, clinical engineers, and other healthcare professionals, is a social responsibility and a fundamental principle of our business activities.
Accordingly, the Company has established the following policy on the protection of personal information and will implement and maintain a personal information protection management system.
- The Company will acquire, use, and provide personal information appropriately, taking into account the nature and scale of its business activities as described above. The Company shall not handle personal information beyond the scope necessary to achieve the intended purpose of use without obtaining the prior consent of the individual concerned, and it will take necessary measures to ensure this.
- The Company will comply with laws, regulations, government guidelines, and other norms established in relation to the handling of personal information.
- The Company will take reasonable measures to prevent the leakage, loss, or damage of personal information held by the Company, and it will take necessary corrective actions.
- The Company will establish a contact point for complaints and inquiries concerning its handling of personal information, this Personal Information Protection Policy, and its efforts to protect personal information, and it will respond appropriately.
- The Company will continuously review and improve its personal information protection management system.
Established: July 13, 2005
Revised: January 1, 2023
KANEKA MEDIX CORPORATION
President and Representative Director, Yasuhiro Sasazaki
Handling of Personal Information
KANEKA MEDIX CORPORATION
Personal Information Protection Manager, Deputy Head of Corporate Department
In the course of its business activities involving the manufacture and sale of medical devices, the Company handles the personal information of physicians, nurses, clinical engineers, and other healthcare professionals, as well as personal information of users of its contact points—such as marketing authorization holders, manufacturers, distributors, lessors, repairers, and healthcare professionals—and the personal information of its employees.
1.Basic policy on the handling of personal information
The Company declares its “Personal Information Protection Policy” and, in order to implement it, it has established the “Internal Regulations on Personal Information Protection.” Both are thoroughly communicated to and implemented by its employees and other related parties, and they are being maintained and improved.
In addition, when obtaining personal information, the Company does so by lawful and fair means and does not obtain it by improper methods.
2.Purpose of use of personal information acquired by the company
The purposes of use of personal information handled by the Company are as follows.
1.Purposes of use of personal information concerning physicians, nurses, clinical engineers, and other healthcare professionals
- Provision and collection of information concerning the proper use of medical devices
- Provision and collection of information concerning the quality, safety, or usefulness of medical devices
- Surveys and studies in the fields of medicine and medical devices
- Provision and collection of medical and academic information
- Requests for and implementation of clinical trials and post-market surveillance
- Notifications and reports to government agencies
2.Purposes of use of personal information concerning users of the Company’s safety control department, customer service department, and other contact points
- Review, investigation, and response regarding the content of inquiries, communications, and other matters
- Communication and provision of information to marketing authorization holders, manufacturers, distributors, lessors, repairers, and healthcare professionals of the relevant product (with personal information anonymized so that individuals cannot be identified)
- Notifications and reports to government agencies
3.Purposes of use of personal information concerning job applicants
- Screening, decision on employment or non-employment, and notification of the results
4.Purposes of use of personal information concerning employees
- Management of employment, payroll, personnel, evaluation, capability development, benefits, safety, and health
- Communication and provision of information to labor unions, mutual aid associations, health insurance associations, the parent company, and affiliated companies
- Notifications and reports to government agencies
5.Purposes of use of personal information concerning individuals who request to view detailed information on payments to healthcare professionals, etc., based on the Transparency Guidelines
- Determination of whether to issue an ID and password for viewing detailed information
- Notification of the result of the issuance of the ID and password
3.Joint use of personal information
To ensure and improve the safety and effectiveness of our products as part of the Kaneka Group, we may jointly use the following personal information obtained through interviews or in writing with Kaneka Corporation.
1.Items to be jointly used
- Name
- Contact information
- Information related to product traceability
- Information related to proper use
2.Purpose of joint use
- Provision, collection, and review of information related to the proper use of the relevant products
3.Company with which information is jointly used
- Kaneka Corporation (Tokyo Head Office: Ark Mori Building, 12-32, 1-Chome, Akasaka, Minato-ku, TOKYO, 107-6028 JAPAN/ Osaka Head Office: Nakanoshima Festival Tower, 3-18, 2-Chome, Nakanoshima, Kita-ku, Osaka-city, OSAKA, 530-8288 JAPAN; Representative Director: Kazuhiko Fujii)
4.Company responsible for managing the joint use
- The company responsible for managing the joint use is our company. Our address is 3-18, 2-Chome, Nakanoshima, Kita-ku, Osaka-city, OSAKA, 530-8288 JAPAN, and our President and Representative Director is Yasuhiro Sasazaki.
5.Method of acquisition
- Obtained through interviews or in writing under our company’s name
4.Non-disclosure and non-provision of personal information to third parties
Personal information held by the Company will not be disclosed or provided to any third party, except in the following cases:
- When the individual’s consent has been obtained
- When the information is processed into a state in which the individual cannot be identified
- When required by laws or regulations
- When it is necessary for the protection of a person’s life, body, or property, and it is difficult to obtain the individual’s consent
- When it is particularly necessary for the improvement of public health or the promotion of the sound development of children, and it is difficult to obtain the individual’s consent
- When it is necessary to cooperate with a national or local government organization, or a person entrusted by such an organization, in performing affairs prescribed by laws or regulations, and obtaining the individual’s consent is likely to impede the performance of such affairs
- When personal information is provided as a result of a business succession due to a merger or other reasons, and such personal information is handled within the scope of the purposes of use before the succession
5.Security measures for personal information held by the Company
Personal information held by the Company will not be disclosed or provided to any third party, except in the following cases:
- The Company takes reasonable security measures and implements necessary corrective actions to prevent unauthorized access to personal information, as well as its leakage, loss, or damage.
- The Company provides its employees with regular training on the protection of personal information.
6.Contact point for requests concerning notification of the purpose of use, disclosure, correction, addition or deletion, suspension of use or suspension of provision, and for complaints and inquiries regarding personal information
You may request notification of the purpose of use or disclosure of your personal information held by the Company. If, as a result, the correction, addition, deletion, suspension of use, or suspension of provision is deemed necessary, you may request such actions.
In addition, you may make inquiries, complaints, or consultations regarding the handling of personal information, the Company’s Personal Information Protection Policy, or its efforts to protect personal information.
7.Voluntariness of the provision of personal information
Providing personal information when using the Company’s services, making inquiries, or responding to various surveys is voluntary.
However, if you do not provide personal information, you may not be able to use the Company’s services, make inquiries, or participate in such surveys.
8.Method for requests for disclosure, etc. concerning personal information
Requests concerning “notification of the purpose of use,” “disclosure,” “correction, addition or deletion,” “suspension of use,” “erasure,” or “suspension of provision to third parties” of personal information provided to the Company shall be accepted by completing the prescribed items on the “Request Form” sent from the Company, attaching documents verifying the identity of the individual or the agent, and mailing them to the contact point for inquiries regarding personal information protection below.
There is no handling fee for disclosure requests; however, if you wish to receive the disclosure results by restricted delivery mail, please enclose postage stamps worth 600 yen as a handling charge.
Contact Point for Inquiries
A dedicated contact point for inquiries is established as follows.
Contact point for inquiries regarding personal information protection
107-6028, JAPAN
Ark Mori Building 27F, 12-32, 1-Chome, Akasaka, Minato-ku, Tokyo
KANEKA MEDIX CORPORATION
Person Responsible for External Affairs Concerning Personal Information Protection
Telephone
FAX
050-3181-4100
Reception hours: Weekdays 9:00 a.m.–5:30 p.m.
- * Except Saturdays, Sundays, public holidays, and the year-end and New Year holidays
Collection of Personal Information
KANEKA MEDIX CORPORATION
Personal Information Protection Manager, Head of Corporate Department
1.Scope of application
This policy applies to customers’ personal information (such as their name, address, telephone number, and email address) provided through documents such as application forms, website screens, emails, oral communication, and other means. If any provisions differing from this “Policy on the Protection of Customers’ Personal Information” are expressly stated on individual sites (hereinafter referred to as “the individual sites”) within the website (hereinafter referred to as “the website”) managed and operated by KANEKA MEDIX CORPORATION (hereinafter referred to as “the Company”), or on documents, emails, or other means, such differing provisions shall take precedence.
2.Collection of personal information
- As a general rule, customers may browse this website without disclosing their personal information. However, when the Company receives user registrations, applications for email newsletters or seminars, or inquiries, customers will be required to provide their personal information.
- The Company may analyze customers’ browsing behavior on the website, and the results of such analysis may be used solely for the improvement of this website and for the marketing activities of the Company and Kaneka Corporation.
3.Use of SSL/TLS
When customers provide their personal information through this website, SSL (Secure Sockets Layer)/TLS (Transport Layer Security) encryption or equivalent security technologies are used to prevent unauthorized access, such as eavesdropping by third parties, during transmission. Please note that you may not be able to access this website if you are using a browser that does not support SSL/TLS or equivalent technologies. In addition, depending on your computer environment, you may not be able to use these technologies.
4.The use of cookies*1, similar technologies, and web beacons*2
This website may use cookies and web beacons for the following purposes:
- To display customized pages and banners for each customer by referring to their registered information when they log in to the authentication service
- To analyze the number of users and traffic on this website
- To improve the Company’s services
- To provide information and propose services from the Company in services that require prior registration of personal information
The Company may, based on an outsourcing agreement with a third party that manages this website, store and access its cookies via that third party.
You can refuse this website’s use of cookies and web beacons by setting your Internet browsing software (hereinafter referred to as the “browser”) to reject cookies or to disable image display.
However, please note that in such cases, certain functions such as customization features may become unavailable, and you may be unable to use services that require authentication or otherwise face restrictions when using various Internet services.
5.Use of Google Analytics
This website may use Google Analytics to understand the usage of the website. Google Analytics uses first-party cookies to collect information on access to the Company’s website without identifying individual users.
The methods of collecting and using access information are defined in the Google Analytics Terms of Service and the Google Privacy Policy.
For further details about Google Analytics, please refer to the following page.
- Google Analytics™ is a trademark of Google Inc.
6.Handling of linked websites
This Privacy Policy does not apply to other websites linked from this website. For the handling of personal information on such websites, please refer to the Personal Information Protection Policy, etc. of the respective websites.
- *1 “Cookies” are a mechanism that stores, as a file on the customer’s computer, usage history, input content, and other information exchanged between the browser and the server when using a web page.
- *2 “Web beacons” refer to small image files embedded in web pages for the purpose of recording when the page is accessed.