Privacy Policy

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Privacy Policy

Management of Personal Information
We handle personal information on health care providers such as doctors, nurses and clinical technicians, users such as marketing authorization holders, manufacturers, distributors, rental service providers, servicepersons and comedicals, and employees, engaging in the manufacture and marketing of medical devices.
Privacy Policy
Kaneka Medix Corp. (We) engages in the manufacture and marketing of medical devices as a contribution to health care.
The health care industries in particular are increasingly expected to protect personal information. We think it is our social responsibility and the fundamentals of our operations to protect personal information of people related to our company, such as doctors, nurses, clinical technicians and other health care providers. We, therefore, have set a policy to protect personal information as follows and established a privacy policy management system.
  1. We receive, use and offer appropriate personal information considering the content and scale of our business described on the website. We shall not handle personal information that is not within the scope of that required for the attainment of purposes without your prior approval, and shall take action to ensure that.
  2. We comply with the Personal Information Protection Law, guidelines set by the government and other norms.
  3. We employ reasonable measures and necessary corrective actions to prevent disclosure, loss or damage of personal information we possess.
  4. We have a customer service division to respond to complaints and provide advice on the management of personal information, as well as efforts concerning this privacy policy and the protection of personal information.
  5. We continue to review and revise our management system for protecting personal information.

We explain how to handle personal information in our company.
  1. Our Stance on Management of Personal Information
    We announce a "Privacy Policy", and establish "corporate regulations for protecting personal information" to carry out the policy. Also, we thoroughly inform employees and other related people of the policy so as to properly execute, maintain and revise it.
    We receive personal information by authorized and fair means without use of illegal means.
  2. Purposes of Use of Personal Information We Receive
    We use personal information for the following purposes.
    1. Purposes of Use of Personal information on medical experts such as Doctors, Nurses and Clinical Technicians
      • Provision and collection of information concerning appropriate use of medical devices
      • Provision and collection of information concerning quality, safety and usability of medical devices
      • Investigations and studies in the areas of medicine and medical devices
      • Provision and collection of medical and scientific information
      • Commissioning and implementation of clinical trials and post-marketing surveys
      • Notification and reporting to governmental agencies
    2. Purposes of Use of Personal Information on Users through Our Company's Divisions such as Safety Control and Customer Service
      • Examination, investigation of, and response to what you consult about, communicate, etc.
      • Communication and provision of information to marketing authorization holders, manufacturers, distributors, rental service providers, servicepersons and comedicals (in a form that precludes personal identification)
      • Notification and reporting to governmental agencies
    3. Purposes of Use of Personal Information on Recruiting Applicants to Our Company
      • Consideration and decision on whether to hire them
    4. Purposes of Use of Personal Information on Employees
      • Management of employment, payment, personnel, assessments, development of capabilities, welfare, and safety and health
      • Communication and provision of information to labor unions, benefit societies, health insurance agencies, parent company and affiliated companies
      • Notification and reporting to governmental agencies
  3. Shared Use of Personal Information
    We may share the following personal information received through hearings or documents with KANENA CORPORATION to maintain and improve the safety and efficacy of products as a member of Kaneka Group.
    1. Subject to Shared Use
      • Name
      • Contact information
      • Information on traceability of products
      • Information on appropriate use
    2. Purposes of Shared Use
      • Provision, collection and investigation of information on appropriate use of products
    3. Company Information Is Shared With
      • KANEKA CORPORATION
    4. Responsible party
      We are responsible for shared use when we provide the above company with personal information.
    5. Means for Receiving Information
      Received through hearings or documents in our name
  4. Non-Disclosure and Non-Offering of Personal Information to Third Parties
    We do not disclose or provide personal information we posses except in the following cases.
    • When we have your prior approval
    • When information is changed in a form that precludes personal identification
    • When it is required by law
    • When necessitated for the protection of a person's life, health or assets, and we are unable to obtain the participant's prior approval
    • When necessitated to improve public health or advance the healthy growth of children, and we are unable to obtain the participant's prior approval
    • When required in the course of cooperation with governmental authorities, local authorities or commissioned agencies for the execution of duties ordered by law, and obtaining the participant's prior approval would impede the authorities in the execution of their duties
    • When personal information is provided at the time of merger or other business transfer, and we handle the personal information within the scope of purposes of use set before business transfer
  5. Security Measures for Personal Information We Posses
    • We have reasonable security measures and take necessary corrective actions in order to ensure against risks of unauthorized access, disclosure, loss or damage of personal information.
    • We educate employees periodically to ensure compliance with our privacy policy.
  6. Customer Service Department for Notification of the Purposes of Personal Information, Disclosure, Revision, Addition or Deletion of Personal Information, Cessation of Use or Provision, Complaints or Consultation
    You may request notification and disclosure of the purposes for which we use your personal information in our possession. You may, thereby, request that we correct, add, delete, and cease using or providing information in necessary cases.
    You may also complain about and consult us about the handling of personal information, privacy policy or approaches to protecting personal information.

We have a Customer Service Department as follows.

(For Inquires about Privacy Policy)
107-6028
Ark Mori Building, 1-12-32, Akasaka, Minato-Ku, Tokyo
Kaneka Medix Corp., privacy policy customer service representative
Phone: +81-50-3181-4100, Fax: +81-3-3588-7170
Time received: Weekdays 9:00-17:30 (Except Saturday, Sunday, festivals and holidays, year-end and New Year holidays)


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